Your NDIS Support Team
Your NDIS Support Team
At Mentally Hooked, our passionate team is dedicated to empowering individuals through dynamic NDIS support. With a love for nature and adventure, we create meaningful experiences that inspire independence, well-being, and joy. Join us on the Gold Coast as we help you live a life full of possibility.
Josh Black
If you have any further questions or would like to organise a complementary meet and greet, please don’t hesitate to give Josh a call via the number below.
Founder & Director
worker www.mentallyhooked.com.au
Location: Gold Coast Region
Josh is 30 years young and a lover of anything outdoors. Fishing, camping and adventure are his pride and joy. He is highly adaptable to all of his clients' needs and preferences, always putting their best interests and well-being first. He has been a support worker for almost four years now and has four clients who have been with him since day one. This demonstrates the trust and confidence his clients place in his services.
Josh is dedicated to creating pathways for NDIS participants, not only to help them grow in confidence and independence but also to provide opportunities and tools to build strong foundations. These foundations may potentially lead to new employment, hobbies, relationships and overall, a better quality of life. He is grateful to share his vision with you, and together, he hopes to make a positive impact.
Qualifications: Cert IV in Mental Health, Cert IV in Disability, Cert III in Individual Support, Cert III in Fitness, Cert III in Communication and Recreation, Cert III in Barbering, Cert III in security, NDIS workers screening check (Yellow card), National police check, Infection control module, Open drivers license, Boat & Jet ski license, First aid, CPR, Full comprehensive car insurance, Public liability and indemnity insurance, Approved policies and procedures, Approved by the NDIS Quality and Safeguards Commission, Registered ABN, Workers Compensation.
Experience with bipolar, paranoia, ADHD, intellectual impairment, PTSD, Anxiety, Depression, Complex trauma, Schizophrenia & Substance use disorder.
Darren
Senior Support Worker
Location: Gold Coast Region
Darren is a 28-year-old with a passion for adventure and wildlife. An avid fisherman, boat enthusiast and wildlife lover, he is highly attentive and accommodating to all his clients' needs, always prioritising what is best for them. With 18 months in the industry, he has been providing consistent care with two participants who join him on tailored adventures.
He is committed to helping NDIS clients grow in confidence and independence, supporting them in ways that can positively impact their future, whether through personal development, hobbies or relationships. He takes great pride in investing his time to help build a brighter future for each of them.
Qualifications: Cert III Individual Support, Cert III Retail Services, NDIS Police Screen Check (Yellow Card), Working with kids (Blue Card), Provide CPR, First AID, National Police Check, Open Drivers Licence, Boat licence, Jetski Licence, Full comprehensive car and boat insurance, Approved by NDIS Quality and Safeguards Commission
Experience with bipolar, paranoia, ADHD, intellectual impairment, PTSD, Anxiety, Depression, Complex trauma, Schizophrenia & Substance use disorder
Zoe
Senior Support Worker
Location: Gold Coast Region
Zoe is an energetic and compassionate support worker with a genuine passion for helping people live more fulfilling and confident lives. As a mum of two, she understands the importance of patience, balance and creating environments where participants feel safe, supported and valued.
She thrives on supporting participants through adventure and new experiences. Whether they are stepping outside comfort zones through outdoor activities, trying something new or building everyday confidence, she takes a strengths-based approach that focuses on empowerment and steady progress towards individual goals.
Outside of work, she enjoys an active lifestyle including jet skiing, fishing, surfing and camping, as well as relaxing with a good book or spending time with family. She brings that same enthusiasm and love for life into her support work and believes that with the right support and encouragement, participants can achieve more than they may have thought possible.
Qualifications: NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Open Driver Licence, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Jesi
Senior Support Worker
Location: Gold Coast Region
Jesi is thrilled to bring her energy and passion to the support industry, where she loves meeting new people, finding out what brings them joy and helping them live life to the fullest. Supporting others, whether through small gestures or bigger efforts, brings her true satisfaction, knowing she can help make a positive impact.
She is a proud mum of two and has been with her partner for 22 years. Recently, she was honoured to be recognised in the top two for customer service feedback across Australia/NZ and received a "Most Valuable Manager" award.
In her free time, she enjoys beach walks, catching up with friends and cheering on her kids at their sports games. She can’t wait to meet you and create meaningful moments together.
Qualifications: Cert III individual Support, NDIS Police Screen Check (Yellow Card), Working with kids (Blue Card), Provide CPR, First AID, National Police Check, Open Drivers Licence, Full comprehensive car, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting safe and enjoyable meals, NDIS induction module,
Effective communication module, Experience with bipolar, paranoia, ADHD, intellectual impairment, ASD, PTSD, Anxiety, Depression, cerebral palsy
Broz
Senior Support Worker
Location: Gold Coast Region
Broz is an adventurous and enthusiastic support worker with a strong passion for the outdoors and active living. He is focused on empowering participants by building confidence, encouraging independence and creating meaningful engagement through positive, goal-focused support. He brings an energetic, client-centred approach that is grounded in genuine care and connection.
With a background in lifeguarding at Southport Aquatic Centre and experience in customer service, he brings strong safety awareness, clear communication skills and the ability to adapt to a wide range of individual needs. His experience working in active and high-responsibility environments has shaped his calm decision-making, professionalism and people-focused approach to support work.
Outside of work, he thrives in nature and enjoys staying active through surfing, soccer, hiking, camping and a wide range of sports, including recently taking up golf. He values a healthy, balanced lifestyle and enjoys sharing this passion with participants. He is committed to creating supportive and enjoyable environments where individuals feel encouraged to try new things, explore their interests and work towards reaching their full potential.
Qualifications: Cert III in Individual Support; Cert IV in Fitness; NDIS Police Screen Check (Yellow Card); Working with Kids (Blue Card), provide CPR, first aid; National Police Check; full comprehensive car insurance; approved by NDIS Quality and Safeguards Commission; NDIS Orientation Module, Supporting safe and enjoyable meals, NDIS induction module, Effective communication module.
Experience with: Bipolar, ASD, Paranoia, ADHD, intellectual impairments, PTSD, BPD, Anxiety, Depression, complex trauma, Schizophrenia and Substance Use Disorder.
Connor
Senior Support Worker
Location: Gold Coast Region
Connor is a Gold Coast local with a strong passion for the outdoors and an active lifestyle. He enjoys anything that gets him outside, whether that’s surfing, swimming, camping, four-wheel driving, hiking or mountain climbing. He thrives in natural environments and brings an energetic and positive approach into his support work.
Health and fitness play a significant role in his life. He trains regularly and values both physical strength and overall wellbeing. That commitment to staying active and balanced shapes the mindset he brings to participants, encouraging motivation, resilience and confidence in everyday life.
He takes pride in building genuine connections and being easy-going, reliable and encouraging in his role. Whether supporting someone to engage in the community, try something new or simply providing a steady and supportive presence, he is passionate about helping participants feel comfortable, confident and supported to live life in their own way.
Qualifications: Studying Certificate III in Individual Support, Certificate IV in Fitness, NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Zoe C
Senior Support Worker
Location: Gold Coast Region
Zoe is a dedicated and experienced support worker with over three years of experience supporting individuals to live confidently and independently. She takes a calm, adaptable and client-led approach to her work, with experience supporting people living with paraplegia, traumatic brain injuries, autism and a range of neurodivergent abilities. She prioritises participant choice and tailors her support to suit individual needs, preferences and goals.
She is naturally empathetic and intuitive, and prides herself on reading the environment and responding thoughtfully to each person’s mood, energy and support requirements. Adjusting her support style in real time allows her to create comfortable and respectful spaces where participants feel understood, supported and empowered to do things in ways that work best for them.
With over 22 years of experience playing soccer across the east coast, she brings a strong sense of teamwork, reliability and commitment into her support work. Having spent much of her career in people-centred roles, she values genuine connection and takes pride in creating environments where individuals feel seen, supported and confident to live life on their own terms.
Qualifications: NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Open Driver Licence, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Mitch
Support Worker
Location: Gold Coast/ Northern Rivers Region
Mitch is a purpose-driven and highly committed mental health support worker with a strong background in behavioural support, emotional regulation and trauma-informed care. Through his work across NDIS settings, community programs and therapeutic support roles, he has developed a calm, grounded approach and a strong ability to build genuine, trust-based relationships with individuals from diverse and complex backgrounds.
He has extensive experience working alongside Behaviour Support Practitioners, Directors and management teams to support individuals with high and complex needs, including situations involving emotional dysregulation and crisis intervention. He feels confident supporting participants in real-life scenarios while prioritising safety, dignity and long-term emotional stability. He brings a thoughtful and structured approach to challenging situations.
He is particularly passionate about supporting young men and individuals who have experienced trauma, instability or limited positive role models. He focuses on building foundational life skills, emotional awareness and healthy routines that promote independence, confidence and meaningful community engagement. He strongly believes in the power of connection, consistency and leading by example.
Qualifications: Master Practitioner – Life Coaching, Neuro-Linguistic Programming (NLP) and Hypnotherapy, Behavioural Therapy (CBT – High-Level Disabilities), NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Zoe B
Support Worker
Location: Gold Coast Region
Zoe is an energetic and outdoors-focused support worker who loves exploring new places and bringing a positive, active approach into her work. Growing up involved in sports and outdoor activities such as camping, hiking and swimming, she has always enjoyed adventure and staying active. She brings that same enthusiasm and curiosity into her support work, creating engaging and motivating experiences for participants.
She has a strong passion for mental health support and experience working alongside people with disabilities. She is friendly, approachable and focused on building genuine, trusting connections. She believes support should feel human, respectful and empowering, and takes the time to truly listen and understand each person’s individual needs, preferences and goals.
Whether she is providing emotional support, assisting with daily tasks or supporting participants to get out into the community, her goal is to help people feel confident, supported and able to live life in ways that feel right for them. She is committed to creating positive, meaningful support that encourages independence, confidence and personal growth.
Qualifications: NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Haji
Support Worker
Location: Gold Coast Region
Haji is an experienced support worker with several years of experience across the human services and disability sector. He brings a positive mindset, patience and consistency into his work, and genuinely enjoys supporting participants to reach their full potential. He considers it a privilege to work alongside participants, sharing in their experiences and celebrating their achievements.
He takes a calm, compassionate and person-centred approach, adapting to a variety of support environments. His experience allows him to provide thoughtful, responsive care that empowers participants to build confidence, develop independence and work towards their individual goals.
He has a strong passion for the outdoors and enjoys engaging in a wide range of activities including fishing, water-based adventures, sports, hiking and music. He sees these activities as meaningful opportunities to connect, have fun and foster confidence. By tailoring each experience to suit participants’ interests and abilities, he aims to create positive and memorable moments that support growth and enjoyment. There’s nothing more rewarding to him than seeing participants finish a session feeling proud of what they’ve achieved.
Qualifications: Master of Architecture, Bachelor of Environmental Design, Diploma of Building Design and Technology, Diploma of Child, Youth and Family Intervention, NDIS Police Check (Yellow Card), Approved by NDIS Quality and Safeguards Commission, Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Full Comprehensive Car Insurance, Open Driver Licence, Boat Licence, Jetski Licence, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Complex mental health and neurodevelopmental conditions including Bipolar Disorder, Schizophrenia, Borderline Personality Disorder (BPD), Post-Traumatic Stress Disorder (PTSD), Anxiety, Depression, Complex Trauma, ADHD, Autism Spectrum Disorder (ASD), Paranoia, Intellectual Impairment and Substance Use Disorders.
Chelsea
Support Worker
Location: Gold Coast Region
Chelsea is a bright, bubbly and enthusiastic support worker who brings warmth, positivity and genuine care into everything she does. She is a natural people person and feels passionate about creating safe, supportive environments where individuals of all ages feel heard, respected and valued.
As a mum of two and with a background as a hairdresser, she brings empathy, patience and strong emotional awareness into her support work. Her life experiences have shaped her nurturing and compassionate approach, helping her connect easily with people from all walks of life.
She is dedicated to empowering individuals to build confidence, independence and meaningful connections in their everyday lives. She enjoys supporting participants to work towards their personal goals while embracing the journey and celebrating progress along the way, no matter the pace or challenges involved.
Outside of work, family is at the heart of her life. She enjoys staying active through gym training, beach visits and nature walks, and loves learning how to fish alongside her children. She brings that same positive energy into her supports and believes that with the right understanding, consistency and encouragement, individuals can thrive and create fulfilling lives.
Qualifications: Studying Certificate III in Individual Support, NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Open Driver Licence, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Harper
Support Worker
Location: Gold Coast Region
Harper is a compassionate and caring support worker who values connection, respect and inclusivity in everything she does. She was born in New Plymouth, New Zealand, and her Māori and Samoan heritage has shaped her strong cultural awareness and deep belief that everyone deserves to feel valued and treated equally. She enjoys building genuine relationships and takes the time to understand who each person is and how she can best support them.
She is approachable and attentive, and places great importance on being a good listener. Creating environments where individuals feel comfortable, heard and respected is central to her approach. She believes support should be grounded in understanding, patience and trust, and is committed to providing meaningful, person-centred support that empowers individuals to grow in confidence and independence.
Outside of work, she enjoys staying active through running, boxing and spending time outdoors. She also has a passion for creative writing and values self-expression and reflection. She brings that same balanced and grounded energy into her support work, aiming to create positive connections and experiences that help individuals feel supported, confident and empowered in their own journey.
Qualifications: Studying Certificate III in Individual Support, NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety, Depression, Complex Trauma, Schizophrenia and Substance Use Disorder.
Lily
Support Worker
Location: Gold Coast Region
Lily is a dedicated and compassionate support worker who is passionate about helping individuals build confidence, independence and meaningful, fulfilling lives. She enjoys supporting NDIS participants to develop essential skills, enhance wellbeing and engage confidently within their community. Through a calm and person-centred approach, she creates supportive environments where individuals feel valued, empowered and encouraged to grow.
She has experience supporting individuals with a range of mental health and neurodegenerative conditions, including Bipolar Disorder, Depression, Schizophrenia, Alzheimer’s Disease and Dementia. She approaches every interaction with empathy, patience and understanding, ensuring each person feels respected and supported in ways that align with their unique needs, strengths and personal goals.
With a background in surf lifesaving, she brings a strong focus on safety, awareness and risk management, particularly during outdoor and water-based activities. Outside of work, she enjoys staying active and balanced through time at the beach, practising Pilates, camping, exploring bushwalking trails and spending time with her pets. She believes that with the right support and encouragement, individuals can discover new experiences, reach their full potential and enjoy life to the fullest.
Qualifications: NDIS Police Check (Yellow Card), Working With Children Check (Blue Card), CPR and First Aid, National Police Check, Open Driver Licence, Full Comprehensive Car Insurance, Approved by NDIS Quality and Safeguards Commission, NDIS Orientation Module, Supporting Safe and Enjoyable Meals, NDIS Induction Module, Effective Communication Module.
Experience With: Bipolar, ASD, Paranoia, ADHD, Intellectual Impairment, PTSD, BPD, Anxiety and Depression.
